Guaranteed to hold shape.
We build heavyweight organic cotton basics to survive years of daily wear and over a hundred washes. Find direct channels below for size exchanges, guarantee claims, and our closed-loop recycling initiative designed to eliminate waste.
Three simple steps.
Submit details
Receive label
Ship it back
Fill out the contact form below with your original order number and specify if you need a size exchange or a guarantee claim.
Our warehouse team reviews your request within one business day and emails a pre-paid shipping label directly to your inbox.
Pack your clean garment and drop it off. Once received, we dispatch your replacement or credit your account for the circular loop.


Recycle your worn tee.
When your heavyweight tee finally wears out years from now, do not throw it away. Send it back directly to our warehouse. We spin the organic fibers into fresh yarn to build new durable garments.
In return for keeping heavy cotton out of landfills, we credit your account toward your next daily basic. We handle the entire breakdown process here in North America to close the loop.
Start your claim.
Need a different size, tracking an order, or initiating a lifetime collar-shape guarantee claim? Send a message directly to our warehouse team. We handle all inquiries personally and respond within one business day.
